# Hotels and restaurant groups — Radexus

> You pay roughly a fifth of your room revenue in commission to send you guests who already knew your name.

*Source: https://radexus.com/industries/hosp/*

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[Industries](https://radexus.com/industries/)  /  Hotels and restaurant groups

# A fifth of room revenue goes to whoever sent the guest. Many already knew your name.

You pay roughly a fifth of your room revenue in commission to send you guests who already knew your name.

You pay roughly a fifth of your room revenue in commission to send you guests who already knew your name.

## Where the money goes in hotels and restaurant groups.

OTA commission is the largest distribution cost in most hotel groups and almost nobody computes what share of it was paid for guests who had stayed before. Banquet and corporate enquiries sit in an inbox while the client books somewhere that replied. Food cost is a monthly percentage nobody can decompose, and rosters are built for the weekend you expect rather than the one the data predicts.

## What the first hour looks like, and the number we would agree.

First meeting, no data from you

Commission paid last year, computed from your own channel data, with the share attributable to repeat guests.

The number we would propose

Share of room nights booked direct, or banquet enquiries answered inside SLA.

Why that one

Both are visible in the PMS and channel manager today, and the owner feels commission monthly.

## 6 plays in the catalogue for this sector.

Each one is built from the same nine patterns and reads the same memory. The first is priced as a pilot. Every one after it runs on a memory that already exists.

-   **Marketing**Direct booking share and OTA commission
-   **Marketing**Corporate and MICE enquiry response
-   **Retain**Guest recall and repeat stay
-   **Convert**Rate and inventory realisation
-   **Operations**Food cost and wastage
-   **Operations**Labour scheduling against demand

## Systems we read in this sector.

Nothing is migrated. A connector that does not exist yet is written during delivery and joins the library.

IDS NexteZeeHotelogixOracle OPERAMewsSiteMinderSTAAHRateGainIDeaSPosistPetpoojaOracle Micros Simphony

## Bring four customer names. We run the first play before we meet.

[Start a discovery](https://radexus.com/start/)[Model the value](https://radexus.com/?preset=service#calc)

[Next sectorHospitals and provider groups](https://radexus.com/industries/hcp/)