# Insurance distribution — Radexus

> You have made three acquisitions and still cannot say, in one number, how many clients you have.

*Source: https://radexus.com/industries/ins/*

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[Industries](https://radexus.com/industries/)  /  Insurance distribution

# Three acquisitions in, and nobody can say how many clients you have.

You have made three acquisitions and still cannot say, in one number, how many clients you have.

You have made three acquisitions and still cannot say, in one number, how many clients you have.

## Where the money goes in insurance distribution.

Brokerages and MGAs that have grown by acquisition run two or three agency management systems and a spreadsheet, each holding overlapping books under different spellings. Every cross-sell and retention question rests on a client count nobody trusts. Submissions get routed on habit, quotes go out slower than the competitor's, and renewals are worked in the last two weeks and lost in the first ten.

## What the first hour looks like, and the number we would agree.

First meeting, no data from you

Entity resolution across two of your systems, labelled by your own operations team, showing the duplicate client count and the cross-sell gap it was hiding.

The number we would propose

Bind rate on quoted submissions, or premium retention at renewal on the resolved book.

Why that one

Both are book-level figures a COO already reports. Resolving the book first makes them true for the first time.

## 10 plays in the catalogue for this sector.

Each one is built from the same nine patterns and reads the same memory. The first is priced as a pilot. Every one after it runs on a memory that already exists.

-   **Acquire**Submission triage and appetite matching
-   **Convert**Submission to bind conversion
-   **Convert**Quote turnaround
-   **Retain**Renewal retention
-   **Retain**Cross-sell across lines
-   **Retain**Loss run analysis for renewal defence
-   **Management**Producer performance and concentration
-   **Management**Post-acquisition book integration
-   **Finance**Commission reconciliation
-   **Operations**Policy document extraction

## Systems we read in this sector.

Nothing is migrated. A connector that does not exist yet is written during delivery and joins the library.

Applied EpicVertafore AMS360Vertafore SagittaEZLynxHawkSoftNowCertsIvansCarrier portalsDuck Creek DistributionNovidea

## A number this sector has already moved.

[Success story  /  Insurance distribution

### Three acquisitions in, they could not say how many clients they had.

Two agency management systems and a spreadsheet held overlapping books, so every retention and cross-sell question rested on a client count nobody trusted.

Read the success story](https://radexus.com/cases/resolved-book/)

## Bring four customer names. We run the first play before we meet.

[Start a discovery](https://radexus.com/start/)[Model the value](https://radexus.com/?preset=recurring#calc)

[Next sectorLogistics and freight forwarding](https://radexus.com/industries/log/)
