FactoryWhere the number lives / Operations and supply
Operations and supply
Your team retypes what somebody already sent, and delivery lead time loses more orders than price does.
Hours per document processed. Agreed in writing, before anything is built.
What this looks like from the inside.
If three or more of these are true, there is almost certainly a number here worth chasing.
- 01Purchase orders arrive as PDFs and are keyed into the ERP by hand.
- 02The forecast is an opinion in a spreadsheet and nobody measures its variance.
- 03Stock-outs never appear on any report, because you only count what shipped.
- 04Dead stock accumulates because nobody owns the decision to write it down.
- 05A supplier fails and it is a surprise, though the signals were public for months.
The number we would agree first.
Hours per document processed, with a before figure measured rather than estimated. Or order lines lost to stock-out, computed from enquiry and inventory records.
Document handling is the one place where an hours-saved figure is honest, because the before state is countable.
A document extraction sample on twenty of your own purchase orders or invoices, scored against what your team would have keyed.
6 plays that move it.
Each is built from the same nine patterns and reads the same memory. The first is priced as a pilot. Every one after it runs on a memory that already exists.
- OperationsInbound document extraction
- OperationsCapacity versus demand
- OperationsForecast variance
- OperationsStock-out and dead stock
- OperationsSupplier risk
- OperationsKnowledge assistants with an agreed hours figure
A number in this function we have already moved.
Success story / Hospital groupThe claims came back for eleven reasons. Everyone thought there were hundreds.
First-pass denial was treated as an unavoidable cost of doing business with payers. It turned out to be a short, countable list of preventable causes.
Read the success story